Think chatbot implementation takes weeks? With modern tools, you can have a functional customer service chatbot live in about an hour. Here is how.
What You Will Need
- List of your 20 most common customer questions
- Answers to those questions
- Your business hours and contact information
- Access to your website (to add the chat widget)
The 1-Hour Setup
Minutes 1-15: Choose Your Platform
Select a no-code chatbot platform. Popular options with quick setup: Intercom, Drift, Tidio, or Freshchat.
Minutes 15-35: Add Your FAQs
Input your common questions and answers. Most platforms make this as simple as typing in a spreadsheet.
Minutes 35-45: Customize Appearance
Match colors to your brand, add your logo, write a welcome message.
Minutes 45-55: Add to Your Website
Copy the code snippet and paste it into your website. Most platforms provide clear instructions.
Minutes 55-60: Test
Open your website, try the chatbot, verify it works.
What This Basic Setup Handles
- Common questions (hours, location, services)
- Basic lead capture
- Handoff to email when AI cannot answer
Next Level (Week 2+)
After the basic setup, you can add:
- Calendar integration for booking
- CRM connection for lead tracking
- More sophisticated conversation flows
- Advanced qualification questions
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