AI Receptionist for Dental & Medical Offices in Las Vegas

HIPAA-compliant AI that handles patient calls 24/7. Dental and medical practices lose patients every day to competitors who answer faster. Our AI receptionist schedules appointments, handles insurance questions, manages patient intake, and never puts a patient on hold.

Las Vegas has hundreds of dental practices and medical offices competing for patients. When someone calls with a toothache or health concern, they'll book with whoever answers first. AI ensures you're always first.

HIPAA Compliance

Healthcare AI requires strict compliance. Our solution:

• HIPAA-Compliant Infrastructure: All data encrypted in transit and at rest
• BAA Available: Business Associate Agreement for covered entities
• Access Controls: Role-based permissions for your team
• Audit Logging: Complete records of all interactions
• Secure Integrations: Safe connections to your practice management system

We understand healthcare compliance isn't optional—it's built into everything we do.

Appointment Scheduling

AI scheduling designed for medical practices:

• Real-Time Availability: Checks your actual schedule, not a cached copy
• Appointment Types: Different durations for exams, procedures, follow-ups
• Provider Matching: Books with the right dentist/doctor for the need
• Insurance Pre-Check: Confirms in-network status before scheduling
• New vs. Returning: Different workflows for new patient intake

No-Show Reduction

Our reminder sequences reduce no-shows by 50-70%:

• Confirmation at booking
• 7-day reminder (email)
• 24-hour reminder (SMS + email)
• 2-hour reminder (SMS)
• Easy reschedule link in all messages

Insurance Verification

Insurance questions don't have to wait for your staff:

• Network Status: AI knows which insurance you accept
• Common Coverage: Answers typical questions about coverage
• New Patient Info: Collects insurance details during scheduling
• Verification Prep: Gathers info your staff needs to verify benefits

Patient Intake Automation

Start the intake process before the patient arrives:

• Digital Forms: Send intake forms via email/text after booking
• Medical History: Collect key information in advance
• Signature Capture: Electronic consent and acknowledgments
• EHR Integration: Data flows into your system, no re-entry needed

Patients appreciate spending less time with clipboards in the waiting room.

After-Hours Handling

Medical needs don't stop at 5 PM:

• Appointment Booking: Patients can schedule any time, night or weekend
• Office Information: Hours, location, what to bring to appointments
• Prescription Refills: Collect request info for morning follow-up
• Non-Emergency Questions: Answer common questions, note others for callback

Emergency Call Routing

True emergencies need human attention. Our AI:

• Detects Urgency: Recognizes emergency language and symptoms
• Appropriate Escalation: Routes to on-call provider or directs to ER
• After-Hours Protocols: Follows your specific emergency procedures
• Documentation: Records emergency call details for follow-up

Example Emergency Routing

Caller: "I'm having severe tooth pain and swelling"
AI: Recognizes potential dental emergency, collects key info, and either transfers to on-call dentist or provides appropriate after-hours guidance based on your protocols.

Integration with Practice Management

We connect with the systems you already use:

• Dental: Dentrix, Eaglesoft, Open Dental, Curve
• Medical: Epic, Athenahealth, eClinicalWorks, DrChrono
• Specialty: Jane App (PT/chiro), SimplePractice (mental health)

Cost Savings for Medical Practices

Medical receptionist costs in Las Vegas:

• Full-time salary: $38,000-$48,000/year
• Benefits: $8,000-$12,000/year
• Training (ongoing): $2,000-$4,000/year
• Total: $48,000-$64,000 for 40-hour coverage

AI receptionist: $200-$500/month for 24/7 coverage = $2,400-$6,000/year

Most practices use AI alongside front desk staff, with AI handling phones so staff can focus on in-office patient care.

Related: AI Receptionist Solutions | All AI Solutions